Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Mesonero Romanos, 13,
Madrid,
Spain,
28004,
Community of Madrid
Map view
street view
Mesonero Romanos, 13,
Madrid,
Spain,
28004,
Community of Madrid
City landmarks
Museum
Prado National Museum
5000 ft
Square
Plaza Mayor
2300 ft
Palace
Royal Palace of Madrid
3900 ft
Plaza de la Independencia
Parque del Retiro
4200 ft
Park
El Retiro Park
4800 ft
Museum
Museo Nacional Thyssen-Bornemisza
3900 ft
Public Building
Cybele Palace
4000 ft
Calle Ponzano tapas
1.5
mi
Museum
Plaza de Cibeles
3600 ft
Church
Real Basilica de San Francisco el Grande
1.0
mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.2
mi
Calle Alcala 42
Circulo de Bellas Artes
2400 ft
Garden
Royal Botanical Garden of Madrid
1.0
mi
Church
Catedral de Sta Maria la Real de la Almudena
2000 ft
Square
Plaza de Santa Ana
2900 ft
Paseo del Pintor Rosales
Templo de Debod
4700 ft
Theatre
Teatro Real
2300 ft
Museum
Museo de Historia de Madrid
4600 ft
Museum
CaixaForum Madrid
1.1
mi
Library
Museum of the National Library
4600 ft
Museum
National Archaeological Museum
1.0
mi
Paseo del Prado Paseo Del Prado
Paseo del Prado
3800 ft
Museum
Museo Sorolla
1.4
mi
Garden
Sabatini Gardens
3400 ft
Church
Iglesia San Gines
2700 ft
Calle de Ferraz
Temple of Debod
1.6
mi
Nearby
Square
Puerta del Sol
1900 ft
Casino
Gran Via
1000 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1200 ft
Opposite Palacio Real
Plaza de Oriente
1800 ft
Restaurants
Museo del Jamon
1800 ft
Carrera San Jeronimo 6 Calle De La Victoria
StreetXo
600 ft
Calle Serrano
Hattori Hanzo
700 ft
17 Calle de Mesonero Romanos
Public
600 ft
Calle Desengano 11
Hotel Regente Bar & Cafeteria
200 ft
Calle Mesonero Romanos 9
Desengano13
600 ft
Calle Desengano 13
Gymage Terrace
600 ft
Calle de la Luna 2
El Porron Canalla
800 ft
Calle Ballesta 2
O'mast Ristorante Pizzeria
600 ft
Calle Desengano 24 A 50 metros de la estación de metro Callao
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
8.4/10
Great
Rooms
6.4
Location
8.2
Service
7.6
Dining
7.5
Guest reviews
8.4/10
based on 5 reviews
8.9
8.9/10 based on 2352 reviews
James
United States,
January
2024
7.8/10
The hotel has a prime location, right on Gran Via, making it convenient for exploring various parts of Madrid. The rooms are small and poorly appointed in some cases, lacking basic facilities like tea and coffee making amenities. However, the service is friendly and courteous, with some minor inconveniences like early room entry. The dining experience is enjoyable, especially with the option to eat on the terrace. Overall, a stay at this hotel offers a mix of positives and negatives.
Rooms
5.0
My room was on the 1st floor, next to the reception and breakfast areas, which could be a bit noisy. The TV placement was odd, and the lack of tea and coffee-making facilities was disappointing.
Service
8.0
The staff at the hotel were excellent - very friendly and helpful. However, there was an instance of early entry into my room.
Location
9.0
The location is fantastic, right on Gran Via, close to all shops and a central point to explore Madrid. I felt safe and the staff spoke English, making it very convenient.
Dining
9.0
I had a great dining experience, especially enjoying the possibility to eat on the terrace. The food was tasty and the atmosphere was lovely.
Facilities
The hotel offers nice dining facilities, especially enjoyable to eat on the terrace.
Thomas
United States,
January
2024
7.4/10
My stay at the hotel was quite mixed. The location is fantastic, right on Gran Via street with a beautiful view from the balcony. The rooms, although a bit noisy due to the steel bunk bed, were clean and cozy but not up to a 4-star standard. The service was excellent, especially from Carlos and the staff at the entrance. However, the hotel's central location also meant dealing with noise from the bustling nightlife and police sirens. The dining options were basic, and the facilities were decent.
Rooms
7.0
The rooms were clean and cozy, albeit a bit noisy with the steel bunk bed. The view from the balcony overlooking Gran Via was marvelous.
Service
9.0
The service was exceptional, with friendly and helpful staff, especially Carlos and those at the entrance. They even recommended a fantastic day at the zoo.
Location
8.0
The location couldn't be better, situated right on Gran Via street near Plaza Mayor and Puerto del Sol. However, the central location also came with noise from nightlife and police activity.
Dining
6.0
The dining options were basic, with nothing particularly outstanding. However, they did offer choices for vegan, gluten-free, and lactose-free diets.
Facilities
7.0
The facilities were decent, offering standard amenities for a comfortable stay.
Tim
United Kingdom,
November
2023
5.0/10
The hotel is located right on Gran Via, making it very noisy, with small rooms and uncomfortable beds. The staff at reception were unhelpful, not providing basic amenities such as a coffee machine in a four-star setting. However, the central location is perfect for exploring Madrid.
Rooms
5.0
The rooms were small, noisy, and lacked basic amenities like a coffee machine. Beds were uncomfortable.
Service
5.0
The staff at reception were very unhelpful. It was necessary to go up to reception or call multiple times for assistance.
Location
8.0
The hotel is situated in a very central location on Gran Via, making it convenient to access various attractions in Madrid.
Dining
Facilities
Anna
United Kingdom,
October
2023
8.4/10
Overall, my stay at the hotel was a pleasant experience with clean and cozy rooms, wonderful service, and a great central location. However, the room size was a bit small, and the dining options could be more varied.
Rooms
8.0
I found the rooms to be great and very clean, although a bit small. The window was in a very strange location.
Service
9.0
The service was very nice and helpful. The staff was wonderful and very accommodating to all our needs.
Location
9.0
The hotel's location in the center of the City was clean, cool, and welcoming. The staff were friendly and spoke English, creating a safe and sociable atmosphere.
Dining
8.0
I enjoyed the dining experience, especially with the fantastic options available. The nearby pizza joint was a convenient choice for a quick bite.
Facilities
8.0
The hotel offered various services like room service, car hire, and laundry, adding convenience to the stay.
Peggy
United States,
September
2023
7.8/10
I had a mixed experience at the hotel. The rooms, although very comfortable and spotlessly clean, were quite small for my liking, and the windows opening to the atrium added a lovely touch. The service was exceptional with friendly and helpful staff, even assisting with travel arrangements. The dining options were decent with standard hotel fare, but the early hours of the am working in hallways were a bit disruptive. The hotel did have some positives, but it fell short on certain aspects.
Rooms
8.0
The rooms were very comfortable and spotlessly clean, but the smallest I've ever had. The windows opening to the atrium were a lovely touch.
Service
9.0
The service was extremely helpful, friendly, and pleasant. The staff went above and beyond in assisting with travel arrangements.
Location
7.0
The hotel's location was very central within the main city center and within walking distance to many major attractions.
Dining
7.0
The dining experience was nice with standard hotel fare.
Facilities
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Innside By Melia Madrid Gran Via10.06
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11.06.2025
